Tuesdays with Tom: Upgrade Your Shredding Process A Weekly Perspective Tom walked into a municipal office the other day and paused at a sight he’d seen far too often: a tiny, overworked office shredder nestled next to a cardboard box labelled “TO SHRED WHEN I HAVE TIME”. He smiled politely, then asked the inevitable question: […]
Tuesdays with Tom: The Drawer of Doom
Tuesdays with Tom: The Drawer of Doom Why every office has one—and how Tom helps fix it Tom recently visited a city office where, after some small talk and a donut, the clerk leaned in and said quietly: “Do you want to see… the drawer?” Naturally, Tom said yes. She led him to a back […]
Tuesdays with Tom: “Wait, You’ll Come Get the Shred Bin?”
Tuesdays with Tom: “Wait, You’ll Come Get the Shred Bin?” Secure shredding without the jams, smoke, or guesswork A familiar sight: a tired desktop shredder and an even more tired “To Shred” bin. Tom was visiting a city clerk’s office last week when he spotted something… unusual. A tiny office shredder, groaning under the weight […]
Tuesdays with Tom: We Came. We Talked. We Over-Caffeinated.
Tuesdays with Tom: We Came. We Talked. We Over-Caffeinated. Reflections from the Iowa League of Cities Conference Tom connected with city leaders across Iowa at Booth 70, coffee in hand. Tom is back from the Iowa League of Cities Conference—and if his voice sounds a little hoarse, it’s because he talked to what felt like […]
Tuesdays with Tom: The Tradeshow Survival Guide (Tom-Edition)
Tuesdays with Tom: The Tradeshow Survival Guide (Tom-Edition) How Tom Handles Tradeshows (and Your Records) Tom’s at the Iowa League of Cities conference this week in Des Moines, holding court at Booth 70 with a coffee in one hand and a pocket full of branded pens he keeps forgetting he’s already handed out.It’s his favorite […]
Tuesdays with Tom: “It’s Just a Few Boxes” (It Wasn’t)
Tuesdays with Tom: “It’s Just a Few Boxes” (It Wasn’t) A lighthearted discovery turned into a full records rescue Tom expected a few boxes. There were alot more than that. Good thing he brought backup. Tom’s been in this business long enough to know that when someone says, “It’s just a few boxes,” it’s probably […]
Tuesdays with Tom: The Day Tom Got Lost in an Attic
Tuesdays with Tom: The Day Tom Got Lost in an Attic A Weekly Field Story from Advantage DS3 Tom’s been in some interesting places—back rooms, boiler rooms, even a county fair once (long story). But last week, he added something new to the list: a municipal attic.He stopped by a small-town city hall to chat […]
Tuesdays with Tom: The Binder That Saved the Audit
Tuesdays with Tom: The Binder That Saved the Audit How one casual visit turned into a compliance success story Tom saved the day! Tom got a call one Wednesday morning that started with, “You probably don’t remember me, but…”It was a city clerk he had met months earlier during a casual stop-in. They’d chatted over […]
Tuesdays with Tom: The Time Tom Used a Label Maker… Poorly
Tom recently got ahold of a label maker. A dangerous development. It started with good intentions. He was visiting a small city office where the clerk asked if he could help her “make some sense of the chaos” in their storage area. Tom offered to take a quick look. That turned into a full-blown sorting […]
Tuesdays with Tom: Tom Brought Coffee and Left with a Project
Tuesdays with Tom: Tom Brought Coffee and Left with a Project How a friendly visit turned into a citywide scanning solution. No pressure, no pitch, just Tom being Tom. Tom doesn’t do sales buzzwords or pushy tactics. He’s not the guy who “circles back” or “leverages synergies.” He just shows up, says hello, and sees […]